Privacy Policy – NABLINE

At NAB, we are committed to giving users full control over their personal data and ensuring transparency in how account deletion is handled across the entire platform.

This policy explains what happens when you delete your account and how your data is managed before, during, and after deletion.

Right to Delete Your Account

Users have the right to request account deletion at any time through:

• The mobile application (Settings → Delete Account)
• Contacting customer support

Scope of Deletion (What Gets Deleted)

Once your account deletion is confirmed, the following data will be permanently removed:

• Personal information (name, phone number, email)
• Profile details
• Login credentials
• Saved preferences and favorites
• Messages and chat history (where applicable)
• Notifications history

App Activity Data

• Appointment records will be deleted or fully anonymized
• Reviews and ratings may be anonymized and kept for platform integrity
• Usage data will no longer be linked to your identity

Financial & Transaction Data

• Wallet data and balances will be cleared
• Completed transactions may be retained only if required for legal or accounting purposes
• Any retained data will be anonymized and not linked to your identity

Data Retention After Deletion

If any data must be retained due to:

• Legal obligations
• Financial compliance
• Fraud prevention

It will be:

• Fully anonymized
• Stored securely
• Not traceable to any individual user

Third-Party Data Sharing

• Any data previously shared with doctors or service providers will no longer be accessible through NAB after deletion
• NAB is not responsible for data retained independently by third parties (e.g., clinics)

Processing Time

• Account deletion requests are processed within a reasonable timeframe
• In most cases, deletion is completed shortly after confirmation

Irreversibility

Security Commitment

We ensure that all deleted data is securely removed from active systems and protected against unauthorized access.

Contact